Enabling successful digital transformation goes beyond technology. For an organization to truly benefit from any new approach, every layer of the organization needs to be involved and every employee needs to be on board.
Organizations can invest millions into new systems, processes and technologies but all this investment will be worthless if the company structure and culture prevents the new digital transformation strategy from becoming established.
A recent survey conducted by North Carolina State University’s Enterprise Risk Management Initiative and management consulting firm, Protiviti Inc, of directors, CEOs, and senior executives found that digital transformation risk is their number one concern in 2019. Yet 70% of all digital transformation initiatives do not reach their goals. Of the $1.3 trillion that was spent on digital transformation last year, it was estimated that $900 billion went to waste.
According to the Harvard Business Review4 the reason why some digital transformation initiatives fail is that although most digital transformation initiatives enable efficiency gains and customer intimacy, if people lack the right mindset to change and the current organizational practices are flawed, digital transformation will simply magnify those flaws.
Our research confirms this statement and reveals that when it comes to challenges preventing successful digital transformation, internal barriers related to company culture and employees are much more common than external barriers such as regulation or industry standards. In fact, for an industry as highly regulated as energy, regulation was only cited as a top barrier by 15% of participants. If you’re still blaming your digital transformation challenges on regulation, maybe it’s time to stop and work out what’s really holding you back.
Full report available here for download from DNVGL
Source: DNV-GL
Photo: DNG-GL
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